Privacy Policy

This policy explains what personal information we collect through northrays.com, how we use it, and how to exercise your rights over it.

1. Who We Are and What This Covers

North Rays Private Limited ("North Rays", "we", "us") is a software company registered in Pakistan. This policy covers northrays.com — our company website only. Our software products are governed by their own terms and privacy policies, published on each product's own website. If you use one of our products, that product's policy governs your data there.

2. Information We Collect

When you contact us through our website, we collect the information you provide: your name, email address, company name, and message content. If you apply for a role through our careers page, we collect the information in your application. We also collect standard server logs (such as IP address and browser type) for security and performance purposes.

3. How We Use Your Information

We use your contact information solely to respond to your inquiry, and application information solely to evaluate your application. We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies

Our website uses only essential cookies required for the site to function. We do not use tracking or advertising cookies on northrays.com.

5. Job Applications

If you apply for a position, we keep your application on file for up to 12 months so we can consider you for future openings, unless you ask us to delete it sooner.

6. Service Providers

A small number of established service providers help us operate this website — for example, website hosting and email delivery. They process data only as instructed by us and are bound to appropriate confidentiality and data-protection obligations.

7. Data Storage and Retention

Your data is protected with industry-standard security measures, including encryption. We retain contact form submissions for up to 2 years, after which they are securely deleted.

8. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time. Email us at contact@northrays.com and we will respond within 30 days.

9. Legal Disclosures

We disclose personal information to public authorities only when legally compelled to do so, after reviewing the validity of the request, and limited to the minimum information required. Where the law permits, we will notify you of such a request.

10. Changes to This Policy

If we make material changes to this policy, we will update this page and revise the "Last updated" date shown above.

11. Contact

North Rays Private Limited — for any privacy-related questions or requests: contact@northrays.com.